Handling Celebrities

I was at the Pacific BeachFest yesterday with Tiff (back from Berlin) and we stopped by the T-Mobile booth to get a free water bottle, err, to talk to the representative about cellular phone plans. We chatted for a while about the new Sidekick 3 and once we had showed minimal interest, we got our water bottle and a folder filled with information on the Sidekick.

It was not until after getting back in the car that we had a chance to review the Sidekick folder, which we quickly realized was not intended for us... this particular folder was for T-Mobile employees with each document being labeled "Not for Customers." Most of the stuff in the folder was pretty basic marketing and sales aids, however there was one section I found pretty humorous:

"Handling Celebrities

• T-Mobile's Sidekick 3 is an iconic communication device among trendsetters in the fashion, music, and movie industries. In order to leverage our product placement efforts with the Sidekick 3, our marketing team will handle all celebrity inquiries.
• If a person identifies themselves as a celebrity and wants a free Sidekick...you should transfer the person to Special Account Care.
• If a person identifies themselves as a celebrity and wants to buy or upgrade to a Sidekick 3 explain that we have a separate process set-up to handle their needs and follow the same process as above."

I think it is funny that if you identify yourself as a celebrity and want to BUY a Sidekick the sales rep is told to not sell you one, but rather send you off to Special Account Care... (Note to my celebrity readers, if you actually want to BUY something, don't tell the sales rep that you are famous, and hope that they don't notice.)